All Content Management Systems: Web Progress Report

June 28th, 2008

Drupal usability tests from the University of Baltimore with community solutions

The Interaction Design and Information Architecture program at the University of Baltimore and a team of eight graduate students in the Research Methods class, taught by professor Kathryn Summers, have completed a usability study on Drupal. The Drupal community has been working with Becca Scollan in the usability group.

The usability research used video recordings and eye tracking tools to follow participants gaze in the Drupal interface. The study used eight participants, which is considered a valid sample. The study duplicated some tests done in usability testing at the University of Minnesota, and confirmed several results.

Fixing the usability problems

Core issues from both studies

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